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Numeris — Refund Policy
Last updated: August 13, 2026
1. 24-Hour Refund Window
You may request a full refund of any purchase made on Numeris within 24 hours (one calendar day) of the transaction. Requests made after this 24-hour window has elapsed are not eligible for a refund, except where required by applicable law.
2. How to Request a Refund
To request a refund, contact us at support@myi.technology within 24 hours of your purchase, including:
- The email address used for the purchase;
- The date and approximate time of the transaction;
- The payment method used (card, YooMoney, or cryptocurrency).
3. How Refunds Are Processed
The entity that processes your refund depends on the payment method you originally used:
| Payment method | Processed by | Notes |
|---|---|---|
| Card / standard checkout (worldwide, except Russia) | Paddle.com Market Ltd, on behalf of MYI Technology DOO | Refunded to your original payment method, per Paddle's standard processing timelines. |
| YooMoney (Russia) | Iakov Savelev, sole proprietorship, via YooMoney | Refunded to the original YooMoney account or linked card used for payment. |
| Cryptocurrency, via Bybit (worldwide, except Russia) | Iakov Savelev, sole proprietorship, via Bybit | Refunded in the same cryptocurrency to the wallet address used for the original payment. Network/blockchain transaction fees are non-refundable, and refund amounts are not adjusted for exchange-rate movements between the time of purchase and the time of refund. |
4. Statutory Rights
This Policy operates alongside, and does not limit, any non-waivable statutory consumer protection rights you may have under the laws of your country of residence.
5. Contact Us
Questions about this Policy: support@myi.technology